Submit your review

Create your own review

Houstons Coaches
Average rating:  
 89 reviews
 by Hania
Great Service

I hired out a minibus from Houstons on Sunday to take me to an event near Castle Douglas. The communication with Houstons throughout the whole booking was great, very prompt. Very easy to deal with. Our driver Stephen was great. Highly Recommend and would book again.

 by Jill taylor

I can not thank you enough for your fantastic services. My car needed a heater matrix … a horrible job… no bother to these guys. Done and dusted in a day. Communication from Graeme was fantastic every step of the way…. AND the car had been washed and hoovered when I picked it up. Honestly… highly recommend Houston’s. Thank you.

 by Maryann Benson

I cannot praise Houston's highly enough for their exemplary customer service and their willingness to 'go that extra mile' (no pun intended). This family-run local business recent provided transport for a local event with the details changing frequently and right up to the last minute; Houston's were flexible, patient, accommodating and very professional. I would have no hesitation in recommending them and I will certainly use their services in the future.

 by Irene McElroy
Trip to Liverpool with overnight stay.

Having just returned from my first coach trip with Houstons and I cannot sing their praises high enough. The outstanding customer service received was worthy of a gold medal. from the moment we stepped onto the coach at Dumfries we were treated like royalty. The coach driver, Mark was extremely helpful and very professional. He explained all the safety rules etc. and had a very caring attitude, constantly making sure we were comfortable and warm enough or if too warm, he put the air con on. Also the coach was very comfortable indeed. making the journey to Liverpool, a very enjoyable journey (not to mention the on board "bingo". what a laugh that was, superb). The overnight stay in the Hampton by Hilton in Liverpool was a beautiful hotel, absolutely perfect. however the only wee wee moan (sorry, its only a wee one). would have liked a longer stay in Liverpool, missing out the Cheshire Oaks outlets,and leaving Liverpool on the Sunday late afternoon. However, this is my first trip with Houstons and it will certainly not be the last. cannot wait to travel with them again.l would not hesitate to recommend them for their high standard of customer care.And a big thank you to our lovely coach driver Mark.

 by Natalie Flint
Thank you

Thank you once again for the outstanding bus service our guests received on our wedding day to and from the venue. Our guests commented on the excellent comfort and quality of the bus (including the air conditioning on a very hot day). I particularly liked how the bus driver came to check with us before leaving that all our guests were on the bus who needed to be before he left. The office staff who I dealt with when booking were also extremely polite, professional and extremely helpful. An excellent company who provide exceptional service. Thank you once again!

 by John
New Bazaar Doonhamers

Thank you once again for the excellent service you provide for our members. We are particularly impressed with the quality of your coaches and the great attitude of your friendly drivers. Your office staff are professional and very efficient and nothing is too much trouble. A family company who provide great service to the community

 by S.Hanlon
Logan and Mull of Galloway

This is to say a very big thank you for a wonderful day out. I had secretly said that it would be on my dear mother's 87 birthday. Keith was such a good and considerate driver,with a great sense of humour which made the whole group friendly. The High tea at Arden House Hotel was excellent and everyone wished Rose a very happy birthday.

 by Jim Mccormick

We had used Houstons coaches for the past 3 year for our supporters club coaches, from the girls in the office and the driver all very efficient and friendly and the coaches were always clean and comfortable.

 by Kim (Kirkcudbright Running Club)
Coach Hire

I would like to thank you once again for the fantastic service we receive from you when hiring your coaches for our running club outings - from emailing for a quote to collection and return of us to the event the service was first class.

We have booked them for our next day out!!

 by dumfries true blues

we are very happy with the excellent service provided by Houstons
coaches . the staff are always friendly and very helpful in the office
and drivers A1

Page 1 of 9: