Correct as of Friday 27th April 2018
In accordance with the Data Protection Act, this policy gives you information about how Houston’s Coaches treats personal information.
- This policy applies when we are acting as a data controller with respect to your personal data.
- Houston’s Coaches holds your contact information in order to make the process easier when booking onto a tour again in the future, or when you book your private hire coach in the future. Your contact information that is held is some or all of the following; your full name, home address, contact number and email address.
- Houston’s Coaches takes your privacy seriously and will not share or sell your personal details to any third parties.
- Houston’s Coaches will use your information to send you confirmation of your private hire, or confirmation of your tour. No client is automatically placed on a mailing list. When tour brochures are available in January of each year customers must phone or email to request a brochure.
If you do not agree to our use of your information in the manner described above, we cannot accept your booking.
- Houston’s Coaches will ensure that your personal data is secure and safely stored on secure servers and personal computers – and will take the appropriate precautions to prevent loss, misuse or alteration of your personal data.
- Houston’s Coaches will update this policy as and when needed. An updated copy will always be available to view on our website houstonscoaches.co.uk – and a copy will be available to be sent by email or post at your request.
- The new laws relating to GDPR, with effect from the 25th of May 2018, gives you the following rights;
- The right to be informed
- The right of access
- The right of rectification
- The right to erasure
- The right to restrict processing
- The right to object
- The right not to be subject to automated decision-making including profile.
You should read the relevant laws and guidance for a full explanation of these rights.
- It is the customers responsibility to inform Houston’s Coaches if your personal information needs to be corrected or updated.
- If you would like to contact Houstons Coaches you can do so by emailing firstname.lastname@example.org , writing to Houstons Coaches, Broomhouses 1 Industrial Estate, Lockerbie, DG11 2RZ or phoning on 01576 203874.