Dumfries and Galloway Public Transport Timetables
- Posted on : 18th December 2017
The December 2017 edition of the Dumfries and Galloway Public Transport Timetables has been published!
Our drivers will have them on the buses as of tomorrow, the 19th of December, or you can pop in to our Lockerbie Depot to collect your timetable!
Houston’s Hopper Tickets
- Posted on : 11th December 2017
Introducing the new Houston’s Hopper Tickets!
As of today, Monday the 11th of December 2017, Houstons are now selling Houston’s Hopper Tickets. These tickets allow you unlimited journies for one week from the date of purchase.
The Dumfries Town Hopper covers Locharbriggs, Georgetown, Lochside, Lincluden, Troqueer and The New Hospital.
The Dumfries and Galloway Bus Hopper covers all of Houston’s Coaches services which operate throughout Dumfries and Galloway ( 103, 104, 110, 111, 124, 115, 117, 202, 236, 372, 372a, 381, 383, 385, 431, 503, 505, 512, 520 and the 521)
The Dumfries Town Hopper is £11, and the Dumfries and Galloway Hopper is £21.
These are available to buy as of today from the drivers!
111 Dumfries Town Centre to New Hospital route
- Posted on : 29th November 2017
We have received a few concerns and enquiries regarding our new 111 service. So we would just like to clarify a few things;
– This morning Dumfries and Galloway Council have confirmed that the stagecoach tickets to be accepted on our 111 service are; card megariders, paper megariders and day riders. If anything changes we will be updating our website, facebook page and putting posters on our buses to update the public.
– The megariders etc can be used by any member of the public – not just staff at the hospital.
– The timetable has been issued by Dumfries and Galloway Council. We are running to the times that the council have given us. We are unable to change any of the times – if you feel this is an issue then you need to address this with Dumfries and Galloway Council.
– We have been working with our artwork designer to design A5 copies of the 111 timetable to give out to the public. These timetables will hopefully be with us by the end of this week.
Houston’s Buses – Conduct of Passengers
- Posted on : 27th November 2017
We reserve the right to refuse you entry, or require you to leave our buses at any time, should we have reason to believe that your behaviour jeopardises the safety, security and comfort of others.
When travelling with us you must in particular:
- Refrain from smoking either conventional or electronic cigarettes.
- Behave in a manner that is not abusive or threatening and does not cause offence to other customers or staff.
- Refrain from eating and drinking items which make the environment unpleasant for other customers or otherwise cause offence.
- Refrain from using aerosols.
- Refrain from consuming alcohol.
- Refrain from playing loud music or operating a personal device at a volume which may be heard by other passengers.
- Refrain from leaving rubbish or discarded items on the bus.
- Not be wearing soiled working clothes or carrying any soiled items.
- Follow the instructions of our staff and act in a manner which shows due regard for the safety and comfort of other customers and company employees, including not standing adjacent to emergency exits, the vehicle entrance, next to the driver or sitting in gangways.
- If the vehicle you are travelling on is fitted with seatbelts, you are legally required to wear it.
- Notify a member of staff immediately if you sustain an injury whilst boarding, travelling or getting off a bus.
- Except in an emergency, do not talk to the driver whilst the bus is moving, obstruct the driver’s vision or otherwise distract him/her.
- Have due regard at all times for the needs of our elderly, young and disabled customers and, in particular, vacate seats and spaces designed for the elderly and disabled when requested.
- Not distribute leaflets, papers or other articles or offer anything for sale or collect charity without our prior written consent.
- Not interfere with equipment fitted on the vehicle.
- Not deliberately damage or deface any parts of the vehicle.
Intending customers who, in the opinion of the driver or other company officer, appear likely to behave in an antisocial manner may not be allowed to travel.
If you are in breach of these and other statutory regulations you will be obliged to give your name and address to the company officer or may be restrained or removed from the bus by a company officer, a police officer or a community support officer and refused further travel without a refund. We also reserve the right to take any other measures we consider necessary to protect the safety and comfort of our customers and staff including temporarily or permanently banning you from travelling with us following an incident of misconduct.